This page describes the Chloe's Auto Repair & Tire transactional text program used by our shops (including Dallas Hiram / MRJC302 LLC and Kennesaw / MRJC, LLC). It is the public Call-to-Action / opt-in evidence for our A2P 10DLC messaging registration. Messages are sent under the brand name Chloe's Auto Repair and Tire.
1. Who sends texts
Chloe's Auto Repair & Tire shop locations send transactional customer-care SMS from the shop's phone number (or a Twilio number used for that shop). We do not send marketing blasts, coupons, or promotional campaigns through this program.
2. Who receives texts
Only people who place an inbound phone call to a Chloe's shop phone number (the public shop number or the Twilio DID that handles that line). We text the caller ID that dialed us about that call event. We do not buy lists or text numbers that did not call us.
3. How you opt in (Call-to-Action)
Opt-in method (only path used): verbal / call-initiated.
- You dial a Chloe's Auto Repair & Tire shop phone number.
- Our phone system answers or rings the shop. Depending on hours, you may hear an after-hours menu (for example: press 1 for roadside / tow assistance, press 2 for hours, or stay on the line for voicemail).
- By calling the shop, you may receive transactional SMS from Chloe's Auto Repair and Tire about that call, such as:
- Missed-call notice and callback intent during open hours
- After-hours closed notice with callback intent
- Confirmation that we received your voicemail
- Two-way replies if you text that thread about the same service request
- There is no website checkbox signup and no keyword JOIN campaign for this program. Calling the shop is the consent action for these transactional messages.
Message frequency is low and event-based (typically 0–3 SMS per call event; not a recurring marketing subscription). Message and data rates may apply.
4. Sample messages
- "Chloe's Auto Repair and Tire, Dallas Hiram is closed. We'll call you back when we open. Need emergency roadside assistance? Stay on the line and press 1. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help."
- "Thanks for calling Chloe's Auto Repair and Tire, Dallas Hiram. We missed your call — we'll get back to you soon. Msg & data rates may apply. Reply STOP to opt out, HELP for help."
- "Thanks for calling Chloe's Auto Repair and Tire, Dallas Hiram. We got your voicemail and will follow up when we open. Msg & data rates may apply. Reply STOP to opt out, HELP for help."
5. Opt out and help
Reply STOP to cancel SMS from that shop number. Reply HELP for help. You may also ask the shop to stop texting you. Opting out of SMS does not prevent you from calling the shop.
6. Privacy and terms
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Carrier messaging partners may process messages for delivery. Details: Privacy Policy · Terms of Service.