I'm new to the area and looked up local car repair places to take my vehicle for a specific issue. I needed help removing trapped water beneath my car floors (so random). Chloes did a great job assessing the problem and provided a quote before moving forward with project. They successfully completed the task with no issues. Very fair price for the tedious job conducted by their technicians. They even kept the vehicle an extra day to insure every thing was right. Great staff with lots of experience and smooth operation. Would definitely recommend to anyone needing their vehicle serviced or repaired. Good honest mechanics are hard to find these days, especially in operations with the actual owner still behind the front desk. This is a good local business to support.
I appreciate the fact the owner, Deidre, takes her time out of an incredibly busy day to speak with the customers. Paul, service manager, is a stand up person and has always given me honest diagnosis and solutions.
Always impressed with the level of professionalism evident at Chloe’s. Customer care, comfort and satisfaction are obviously a priority. Everything from the service area to the customer waiting area is clean, neat and well thought out. Glad to see the recent expansion and happy to recommend this business to family and friends!
Fast and friendly! They did a total inspection of the car which I wasn’t expecting but greatly appreciated! Plus it was the cheapest full synthetic oil change I’ve found in the Woodstock area! Will be back and will recommend to friends and family!
The tires on my new vehicle have been making excessive road noise for months. The dealer wasn't able to find the problem despite regular service and tire rotation every 4 months on a service contract. I noticed these 70,000 mi rated tires are nearly worn out at 41,000 mi with slight uneven inside wear so went to Chloe's to check out the alignment and get it fixed before replacing the tires. Convenient appointment the same day after work so I didn't have to take time off. The guys thoroughly went over the alignment, which they said was within factory specs, then they went on to check out other possible causes for the tire wear putting in a lot more time and effort than expected to rule out a mechanical problem. In the end, their diagnosis is just a poor tire model with plenty of reviews that support that. I was expecting to pay $60-100 for a full alignment, but all this investigation didn't cost me anything since the check was free. I appreciate all the extra effort they put in to be sure all I really need to fix my horrible road noise is just tires as I thought. The operation appears to be top knotch and as good if not better than the dealer and much more convenient, so I'll be taking my new cars there for any maintenance needs when the warrantee and service contracts run out.
I'm from Virginia and was visiting a family member in Woodstock. On my drive down, I encountered the 28 miles of road repair in South Carolina. At the end of it was a smooth section of blacktop that came to an abrupt end and my car went down several inches and made a horrible sound. I was concerned it had damaged my front end so I took my car to Chloe's. When I came in I was greeted by a very helpful young man who said they would take my car and put it on a rack to see if anything was loose or broken. I waited in the waiting area and it wasn't long before he came back told me that the car was fine but would probably need the strut replaced in about 6 .months. They then checked all my fluids and tire pressure. When I asked what I owed them, he replied "nothing, glad we were here to check it out". What wonderful service!! I wish we had this repair shop in Richmond!
Great experience .Went over things that I needed and deducted things I really don’t need considering I’m selling my car soon. I was estimated for my car to be ready at noon and it was not because the part had not come in we had plans and they were nice enough to deliver my car to my house free of charge . Also happy to see the sign in the lobby that they support the LGBTQ community and veterans
Had issues with my engine took to them they new exactly what was wrong and made me feel as ease about my problem, told me what i need to do. i would tell anyone having any kind of issues or just maintenance to use them.. They really know how to take care of customers you will feel like family working on your vehicle.
I usually have only gone to the dealership to get my car serviced. I decided to try this place after reading other reviews and seeing them as I often pass by. I am so glad I did ! Great service they got me in quickly and also provided transportation home. Friendly staff and great location, Will definitely be back and highly recommend them.
Super helpful and informative techs and customer service. They took care of my car in amazing timing and charged a fair price! If you are new to the area like me, Chloes is the shop you are looking for!
Easy to get an appointment, checking in at the shop was fast, they have free wifi so I could work while waiting. 2 for 1 oil change coupon was nice too. Waiting area was nicely stocked.
Chloe’s is the best auto shop I have ever been to. I have been taking cars to auto shops since I was 16 years old and I have very rarely found an honest auto shop. I came to Chloe’s when they first opened and I love the fact that they were female owned and operated. Deidre, The owner, was in there each time that I came in. I had a chance to talk to her about how she runs her operation and was very impressed with her philosophy. I love the way that they treat their customers and even years after they had opened they still have the same staff working. That means their employee retention rate is high which also speaks volumes for the establishment. I recently took my Kia optima there and wanted them to look over it because I had a terrible experience at an auto shop in Tennessee. They kept my car for two days and looked at everything possible they called me after finding nothing wrong with it and they didn’t charge me anything. That’s two days of manpower and hours of labor put into making sure that my vehicle was safe to be on the road. They are the most honest auto establishment I have ever been to. I would definitely recommend anybody and everybody taking their vehicle to Chloe’s. Make an appointment when you go because their parking lot is always filled due to their excellent reputation. I take my F150 in there over going to the Ford dealership any day. I also took my Toyota 4Runner in there and they worked in it. I go to Chloe’s for oil changes and any type of repair that is needed. If you go tell them that Liz sent you! :)
My perspective as a first time customer is that this repair shop goes out of it way to give their clients an exceptional service experience. The facility is very clean for their customers. I made a personal choice to wait for my vehicle repair, so I was able to interact with multiple return clients. All great reviews by the way. The owner even took some time out of her day to chat with a few of us in the waiting room. You can’t beat the set-up with the free WiFi, large screen tv, and free beverages. I was even offered a ride home a couple of times, while waiting on the part for my car. I was looking for an alternative to the dealership, and I am happy I picked Chloe’s Auto Repair Shop.
I purchased a used Jeep and brought it to Chloe’s to look it over for issues. They checked everything then brought me in to look at what they saw and tell me what it meant. This gave me a lot of confidence that the Jeep is in good shape and what to watch for in the coming months. The staff was knowledgeable, patient and professional. The waiting area is excellent. I will be coming to Chloe’s for all my future vehicle maintenance!
Female led and so nice! They changed my oil in no time and had the most lovely waiting room with complementary drinks and more. They also did a complementary inspection and checked my car and then showed me with photos certain problems. They even have a kids waiting room which I've never seen! They took amazing care of me and will be coming back!
A diagnostic test showed my Oxygen Sensor was having problems. Chloes put a new one on that we had purchased. Everything was great, until a week later Service Engine Soon light was on. Took it back in another test showed vacuum lines were off. They connected those we are off again. Until next time
Awesome. On time. Courteous. Great waiting room with drinks and tv and Wi-Fi.
Very professional and knowledge personal. Very quick I have used Chloes since moving to Georgia and will continue.
Deidra and her staff are amazing. We have been going to Chloe’s on Eagle Dr in Woodstock for several years. They have never disappointed us. They are forthcoming in their diagnostics and compassionate and negotiable with our decisions. We highly recommend Chloe’s .
